Happiest Customer Care Team
Activity overview
Latest activity by Happiest Customer Care Team-
Happiest Customer Care Team created an article, How can I clean my SNOO?
We understand babies can have unexpected spit-ups & blowouts while sleeping. Lucky for you, cleaning SNOO is easier than you think! For safety purposes, SNOO’s mesh is not removable. However, if yo...
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Happiest Customer Care Team created an article, Can I use SNOO if my baby has acid reflux?
Yes, you can! All babies have some reflux. Most just have a little (just some "spitting up”), but some have a lot. Of course, if a baby is not burped before being put down, a big wet burp with lots...
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Happiest Customer Care Team created an article, Can I turn off the white noise?
No. SNOO is designed to give babies a mix of movement + white noise, just as your baby enjoyed in the womb. For thousands of years, mothers have noted that simultaneous rocking and shushing work ...
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Happiest Customer Care Team created an article, Is the mattress waterproof?
The top side of the mattress cover is water resistant. To clean the mattress, spot treat using water and a damp cloth.
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Happiest Customer Care Team created an article, My baby is a preemie. How will SNOO respond to my infant?
SNOO has a special feature, just for preemies! With the Mobile App, you’ll be able to restrict SNOO’s motion to the first 2 levels, until your child’s original due date is reached. To engage the Pr...
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Happiest Customer Care Team created an article, Is it safe to have my baby in SNOO if they occasionally throw up?
For the past 20 years, doctors have recommended that babies only sleep on the back. During that period, millions of babies have vomited, but it is almost unheard of for a baby to choke. That’s why ...
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Happiest Customer Care Team created an article, If SNOO rocks my baby all night, how will they learn to self-sooth?
In the womb babies have soothing rocking and sound 24/7. No wonder so many infants have trouble sleeping in flat, still, silent, unmoving beds! SNOO’s familiar womb sensations help babies drift eas...
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Happiest Customer Care Team created an article, Can I use SNOO without wireless connection?
Yes, you can use SNOO without connecting to your wireless network. However, you won’t be able to monitor and control SNOO remotely.
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Happiest Customer Care Team created an article, How do I wash the SNOO Sacks and Sheets?
Machine wash in cool or cold water with similar/like colors. Never use hot water or chlorine bleach. Tumble dry on a low heat setting, making sure to dry the sack completely or air dry for best res...
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Happiest Customer Care Team created an article, Can you place any toys or lovey in the SNOO?
No. For your baby’s safety, please keep the inside of your SNOO clear of any objects or extra bedding! We also do not recommend attaching mobiles to SNOO.